Academic Programs Coordinator II

The Academic Programs Coordinator provides administrative, technical, and analytical support to the Assistant Director of Academic Programs and Student Services in the Department of Health Policy and Management (HPM) and to the Faculty Director of Academic Programs in HPM. The Coordinator is responsible for providing guidance and technical support to faculty and teaching assistants using various student information, admissions, and learning management systems.

What You Will Do

The successful candidate will be comfortable working with a variety of student information, admissions, and learning management systems, including SOPHAS, my.harvard, and Canvas. The Coordinator will provide guidance and technical support to faculty and teaching assistants, track academic program expenditures, and maintain student records, degree audit information, and other program documentation.

Why It Might Be a Fit

The Coordinator will develop, coordinate, and distribute a wide range of academic communications and materials, including the HPM Department Handbook, advisor resources, marketing materials, and electronic communications for students and faculty. The Coordinator will also conduct data analysis and prepare reports related to academic programs, including admissions metrics, student exit surveys, alumni feedback, program evaluations, and other ad hoc analyses to support program assessment and decision-making.

Requirements

• 5+ years of related experience
• Bachelor's Degree
• Administrative experience in academia
• Experience with MS Office suite
• Excellent interpersonal skills
• Highly organized
• Ability to use judgement, tact, and discretion when handling confidential material
• Experience effectively prioritizing tasks and shift focus as necessary
• Works well in a small and fast-paced office environment
• Must interact effectively with a wide range of people and personalities, including senior educational leaders at the School

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts, and campus perks