Access Center Specialist

Parkland Health and Hospital System
Fort Worth, TX
Category Administration
Job Description
Parkland Health and Hospital System is seeking a dedicated Access Center Specialist to support patients, business staff, and medical staff. The role involves managing appointment scheduling, insurance requests, and assisting with patient communication. Parkland prioritizes both employee growth and providing excellent patient care, with a commitment to the health and well-being of the community.

Requirements

  • High school diploma or GED required
  • Three (3) years of customer service experience
  • One (1) year of referral management and/or insurance plan identification (preferred)
  • Medical Terminology Certificate preferred
  • Typing speed of 20 words per minute with a maximum of 3 errors
  • Customer service and communication skills
  • Detail-oriented and problem-solving abilities
  • Bilingual skills preferred
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