Access Representative-(Central Registration)

UC Health
Cincinnati, OH
Category Customer Service
Job Description
UC Health is seeking a passionate Access Representative to assist with account creation and insurance verification for patients. The role involves interacting with patients, scheduling appointments, updating demographic and insurance information, and ensuring accurate documentation to support revenue management and quality control. UC Health is committed to providing an inclusive and equitable place of employment.

Requirements

  • Create Epic accounts from scheduling appointment.
  • Answer patient questions regarding appointment or transfer to appropriate services.
  • Maintain facility established productivity standards and Patient Accounts Quality Guidelines.
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