Role OverviewWorks under general supervision to provide customer service and facilitate patient appointment scheduling in a large contact center environment.
What You Will Do
Answer inbound calls, make outbound calls, schedule patient appointments, complete patient demographic and insurance information, and document patient communications.
Why It Might Be a Fit
Requires relevant experience in healthcare and/or contact center, high school diploma or equivalent, and preferred associate's or bachelor's degree in a related field.
Requirements
- High School Diploma or equivalent
- Relevant experience in healthcare and/or contact center
- Associate's Degree in a related field (preferred)
- Bachelor's Degree in a related field (preferred)
Benefits
- PPO medical plan
- 100% coverage for preventive healthcare
- Paid Time Off
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
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