Account Administrator

Alera Group is looking for an Account Administrator. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!  

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.  

• Collaborate with vendors, carriers, providers, and external partners to resolve claims and benefits-related issues
• Handle client service issues and process requests, ensuring administrative processes for enrollment, changes, and terminations are correctly executed
• Update benefits client portal websites and assist with audits, filings, and compliance-related initiatives
• Coordinate data collection and submission of claims reporting to partner vendors, staying current on legislative updates for regulatory compliance
• Contribute to special projects and perform other duties as assigned by management

• Customer service oriented with strong knowledge of health and welfare employee benefits and ACA requirements
• Ability to collaborate effectively with internal and external stakeholders in a professional manner
• Highly organized, detail-oriented, and capable of thriving in a fast-paced environment
• Proficiency in MS Office Suite (Outlook and Excel) and familiarity with Zywave products like BrokerageBuilder preferred
• Flexible, with strong multitasking abilities and a focus on supporting a collaborative team atmosphere

This job requires presence in the office on a hybrid schedule as agreed with the manager.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. 

If you're a California resident, please read the California Consumer Privacy Act prior to applying. 

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