Role OverviewThe Account Assistant processes Claims for the Yale Health, providing information and assistance to patients, clinicians, and members of the Yale Community on Claims processing and reimbursement policies.
What You Will Do
Responsibilities include processing IP and OP claims, running reports, communicating decisions, and assisting in the development of policies on coverage regarding claims.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, strong interpersonal skills, and the ability to work effectively with a wide range of individuals.
Requirements
- Ability to organize, prioritize, and multi-task
- Current claims processing skills
- Knowledge of medical terminology as well as ICD-10, HCPC, and CPT coding
- Ability to function independently with well-developed problem-solving skills
- Proficient with Microsoft Word and Excel
- Excellent attendance and reliability
- Ability to handle issues of a sensitive and confidential nature with tact and discretion
Benefits
- A general description of the benefits to be offered with this Clerical and Technical position is available at Yale Benefits
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