Role OverviewThe Account Customer Service Specialist will perform independent research for collections on delinquent taxes and utilities, provide specialized assistance to resolve complex customer service problems, and assist in the collection of all City revenues.
What You Will Do
Daily work assignments include providing assistance to resolve complex customer service problems, performing various accounting functions, and preparing complex accounting reports.
Why It Might Be a Fit
The ideal candidate will have a high degree of verbal and written communication skills, knowledge of office and computer operation, and the ability to problem solve and work effectively under stress.
Requirements
- Bachelor's degree with an emphasis in Business Administration
- 1 year experience in an administrative capacity
- Valid State of Michigan Driver's License
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