Role OverviewThe Account Development Manager will be responsible for maintaining and growing current client relationships, addressing their needs and concerns, and driving new development projects from start to finish. They will act as the liaison between the creative team and the customer throughout the development process.
What You Will Do
Manage customer projects, lead documentation of new products, support new product setup, manage cross-functional kick-off meetings, enter sales orders and purchase requests, write RFQs, schedule product reviews, and establish relationships with customers.
Why It Might Be a Fit
The ideal candidate will have excellent communication skills, the ability to manage several projects at once, and a deep understanding of what, how, and when customers order. They will be proactive, detail-oriented, and able to anticipate the needs of sales, product development, and production.
Requirements
- Knowledge of project management and/or product line management and customer-facing communication and account management
- Minimum of 2 years of successful track record in related required skills
- BS degree in a related field or related real-world experience
- Experience working with internal cross-functional teams
- Ability to act as the ‘voice of the customer’
- ‘Do what it takes’ attitude
- Must be very detail-oriented
- Proactive with follow-up and a great sense of urgency
- Excellent written and verbal communication skills
- Strong organizational skills
- Good working knowledge of Microsoft Office applications and video conferencing
- Ability to anticipate the needs of sales, product development, and production
- Understanding of the product development process
- Understanding of how ERP systems operate is beneficial
- Understanding retail and store environments is a plus
Benefits
- Medical/Dental/Vision Insurance
- Various Voluntary Benefits
- 401k Matching Program
- Short and Long-Term Disability Program
- 12 Week Parental Leave Policy
- PTO and 10 paid holidays
- Bring Your Dog to Work
]]>