Account Growth Manager, Insurance

Fractal
Any Location, RI
Category Customer Service
Job Description
The Account Growth Manager, Insurance will serve as the primary liaison between our company and major insurance clients, focusing on cultivating long-term relationships and expanding business opportunities.

Requirements

  • Work with clients to understand key business challenges and formulate solutions to address them, particularly focusing on insurance sector clients like Travelers and Pure Insurance.
  • Represent Clarity at client meetings, aiming to increase face time with key executives and decision makers at established accounts.
  • Lead proposal and statement of work (SOW) development, defining business objectives, solution approach, scope, deliverables, client responsibilities, staffing roles, pricing, and risk mitigation.
  • Build and nurture client relationships by understanding client business and proposing analytical solutions to institutionalize analytics across client organizations.
  • Proactively identify potential issues and drive resolution to avoid customer impact and facilitate continuous improvement.
  • Leverage ideas across clients and domains to spot opportunities and generate revenue and engagement, including farming accounts and finding new buying centers.
  • Provide complex metrics and reporting support to all relevant stakeholders.
  • Play a key role in client management, leading and mentoring project teams, and working with the executive team on new initiatives and business development.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) Plan
  • Paid holidays
  • Parental Leave
  • PTO policy
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