Account Management Representative (Automotive)

Requirements

• Actively participate in maintaining a zero incident safety culture.
• Live and champion the Commonwealth Rolled Products Core Values; Safety, Integrity, Customer Focus, Ownership, Excellence, and Teamwork.
• Work with customers to identify sales opportunities, negotiate pricing, and manage a designated account base.
• Manage accurate entry of orders, inventory management, and program requirements.
• Demonstrate the ability to make decisions effectively and independently within approved guidelines.
• Research, analyze and resolve customer deductions and overpayments in less than 18 days.
• Perform backup duties for team members during absences.
• Develop and maintain a comprehensive product and technical knowledge base.
• Anticipate, meet, and exceed customers' needs to maximize customer satisfaction.
• Identify continuous improvement opportunities associated with Account Management processes.
• Enter, track and coordinate completion of sales-related Customer claims.
• Utilize Oracle tools to manage customer items, forecasts, and sales orders.
• Determine metal hedge requirements and review analysis with Key Account Manager.
• Derive unconstrained sales forecast monthly for current plus two months.
• Participate in and contribute to established customer and weekly supply chain calls.
• Maintain a proficient understanding of Commonwealth quality systems and contribute to certifications and audits.

Benefits

• Paid time off
• 401k matching
• Retirement plan
• Visa sponsorship
• Four-day workweek
• Generous parental leave
• Tuition reimbursement
• Relocation assistance