Role OverviewThe Account Manager is responsible for ongoing account management, including directly managing a portfolio of existing accounts and acquiring new customers. The role involves building relationships with stakeholders at all levels, meeting with current and prospective customers, understanding customer needs, and ensuring customer satisfaction and retention.
What You Will Do
The Account Manager will prospect for new customers, foster long-term relationships with customers, meet sales and gross profit goals, and use CRM software to prepare proposals and manage customer communications. The role also involves conducting site surveys, working with support staff, and managing jobs as needed.
Why It Might Be a Fit
The ideal candidate will have a demonstrated ability to develop strong relationships, present to both internal and external groups, and work independently with minimum supervision. The role requires strong organizational skills, negotiation skills, and the ability to learn and promote other areas of the business.
Requirements
- High school diploma or GED required; Bachelor’s degree preferred
- 1-3 years of account management or sales-related experience
- Direct oversight or primary ownership of client accounts
- Experience within the mechanical, electrical, or limited energy industries is preferred
- Direct trade experience working in the field is also a plus
- Must possess and maintain a valid driver’s license and acceptable driving record
Benefits
- Comprehensive healthcare benefits
- Generous paid time off
- Flexible working options
- Career growth opportunities
- 401(k) plan with company matching contribution and profit sharing
- Paid parental leave
- Annual discretionary bonus
- Lead incentive program
- Safety buck program
- Community involvement through regular volunteer events
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