Account Manager - Mid Market

Freshworks
Any Location, CA
Category Accounting
Remote
Job Description
We are looking for an experienced Account Manager - Mid Market who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value. The ideal candidate will possess both sales and technical expertise along with engagement skills from a CXO level to technical and operations staff.

Requirements

  • 5+ years of experience in SaaS or solution-based sales, account management, or customer-facing roles
  • Strategic mindset, curiosity, collaboration, adaptability
  • Consultative approach, experience working with enterprise customers
  • Strong communicator, relationship builder, with great presentation skills
  • Domain knowledge, exposure to CRM, EX, CX, or ITSM solutions is a plus

Benefits

  • Multiple options for dental, medical, vision, disability and life insurances
  • Equity + ESPP
  • Flexible PTO
  • Flexible spending
  • Commuter benefits
  • Wellness benefits
  • Adoption and parental leave benefits
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