Role OverviewThe Hilb Group is seeking a motivated and ambitious Personal Lines Account Manager to join their team. The ideal candidate will be motivated to succeed, well organized, able to prioritize, and able to work well with a team.
What You Will Do
Proactively manage an assigned book of business, handle inquiries, and maintain knowledge of company systems and offerings.
Why It Might Be a Fit
The role requires strong interpersonal skills, superior listening skills, and self-directed decision making and time management skills.
Requirements
- Minimum High School degree
- 3+ years of experience in customer service and/or sales in the p&c insurance industry
- Strong interpersonal skills and ability to effectively communicate via phone or email
- Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques
- Self-directed with good decision making and time management skills
- Proficient PC skills; knowledge of insurance software including AMS360
Benefits
- Company Paid Life Insurance
- Long-Term and Short-Term Disability
- Medical, Dental, Vision and FSA/HSA plans
- 401(k) with company match
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits
- Generous PTO
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