Role OverviewThe Account Manager is responsible for developing and retaining a regional portfolio of clients in the manufacturing and industrial sectors, as well as maintaining and increasing the resulting revenues. The Account Manager handles a high volume of incoming requests, communicates proactively with active and inactive clients, and establishes trust relationships to identify new business opportunities related to software, hardware, and services.
What You Will Do
Key responsibilities include client mobilization and relationship development, account management and development, sales of solutions and services, renewal management, qualification of business opportunities, presentations and demonstrations, sales cycle management, outbound prospecting and sales, client needs discovery, incoming request management, submission preparation, regional team coordination, account and territory planning, sales forecasting, interfunctional collaboration, client orientation, and team spirit and continuous improvement.
Why It Might Be a Fit
Success in this role requires excellent communication skills, a consultative sales approach, a good understanding of industrial software, and a rigorous application of sales and opportunity management processes. The ideal candidate will have 5-7 years of experience in technical sales, preferably in industrial automation, industrial software, or manufacturing technologies, and a Bachelor's degree required; a degree in administration, engineering, or technology is an asset.
Requirements
- Excellent client relationship skills, including active listening, communication, and trust-building.
- Strong consultative sales skills and ability to recommend solutions tailored to client needs.
- Ability to clearly communicate the value proposition of InSource Solutions.
- Technical mastery of SCADA systems, Historian and infonuagics solutions, and related licensing models.
- Ability to design and price primary solution offerings.
- Good understanding of manufacturing environments, including PLC/DCS, industrial networks, human-machine interfaces, servers, and control equipment.
- Demonstrated ability to use CRM tools strategically to manage the pipeline, improve forecasting accuracy, and apply sales and opportunity management processes rigorously.
- Ability to present technical and commercial solutions effectively to various stakeholders.
- Ability to analyze client needs and recommend appropriate products, services, and configurations.
- Strong organizational, priority management, and opportunity management skills.
- Ability to coordinate interfunctional team activities and promote collective success.
- Client-oriented, collaborative, curious, and results-driven.
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