Account Manager - STL Airport

PrimeFlight
St. Louis, MO
Category Accounting
Job Description
The Account Manager will maintain customer records, ensure client satisfaction, and promote new business. Key skills include excellent communication, problem-solving abilities, and experience in travel-related fields.

Requirements

  • Develop and maintain strong relationships with clients
  • Collaborate with clients to identify opportunities for service enhancements
  • Coordinate with internal departments to ensure timely and effective delivery of services
  • Monitor client accounts, track performance metrics, and analyze data
  • Prepare and present regular reports to clients
  • Resolve client inquiries, concerns, and issues
  • Collaborate with the sales team to identify upsell and cross-sell opportunities
  • Maintain accurate timekeeping for payroll purposes
  • Assist with tip reporting, call out logs, and other administrative tasks
  • Ensure staff is meeting safety standards
  • Demonstrate regular, predictable attendance at job location
  • Perform any additional duties as assigned by management
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