Account Manager (12:30p- 9:00p EST)

ACV
Buffalo, NY
Category Accounting
Job Description
ACV is a technology company revolutionizing the automotive industry with a people-first mindset and a deep culture of growth and autonomy. We are looking for an Account Manager to work closely with dealerships in targeted markets to share ACV Auctions unique dealer business solutions.

Requirements

  • Ability to read, write, speak and understand English
  • Self-Motivated: Intrinsic drive to achieve sales targets and exceed customer expectations
  • Excellent Communication Skills: Ability to effectively communicate with dealerships through phone, text, and email to build and maintain relationships
  • Sales Experience: Demonstrates experience in sales, preferably in the automotive industry, with a track record of retaining and growing customer bases
  • Customer Focus: Strong dedication to enhancing the customer experience and understanding their buying and selling needs
  • Proactive Approach: Initiative to proactively reach out to customers, identify opportunities, and offer creative solutions to meet their needs
  • Strategic Thinking: Capability to monitor and assess customer account performance through various assessments and identify additional product opportunities
  • Adaptability: Ability to adapt to changing market conditions, customer needs, and demands of the role and adjust sales strategies accordingly
  • Team Player: Willingness to collaborate with the Field and Operational teams and provide ongoing sales support to customers
  • Resilience: Ability to handle objections or setbacks and maintain a positive attitude in a competitive sales environment
  • Tech-Savvy: Comfortable using technology and software systems, including CRM platforms, to manage customer interactions and sales activities effectively
  • Time Management: Efficiently manage time and prioritize tasks to meet sales goals and expectations

Benefits

  • Multiple medical plans including a high deductible, low cost health plan
  • Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
  • Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
  • Generous paid time off options
  • Employee Stock Purchase Program
  • Retirement planning through the Company’s 401(k)
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