Account Manager/Customer Service Representative

Worth Higgins & Associates Inc
Richmond, VA
Job Description
Role Overview

The Account Manager/Customer Service Representative position will serve our customers by providing product and service information. This full-time position requires a team player who is willing and ready to recommend potential products, resolve customer concerns and determine customer’s needs.

What You Will Do

Act as the primary liaison between assigned sales representatives, internal and external customers. Organize and prioritize multiple print, mail, and fulfillment projects through completion.

Why It Might Be a Fit

Attention to detail a must. Excellent verbal and written communication skills. Strength in multi-tasking and organizational skills.

Requirements

  • HS diploma or equivalent
  • 5 years account management or equivalent industry related work experience
  • Knowledge of Offset, Digital print and Mailing
  • Attention to detail
  • Excellent verbal and written communication skills
  • Strength in multi-tasking and organizational skills
  • People skills and the ability to work in a team setting
  • Ability to recognize opportunities and enlist others to get results
]]>