Account Manager I

The Account Manager I oversees the day-to-day management of an assigned customer base, including taking orders, managing customer expectations, and problem-solving any issues or complaints. The role requires a motivated self-starter with strong computer and basic math skills, ability to multi-task in a fast-paced environment, and excellent communication and interpersonal skills. The Account Manager I works in a fast-paced environment with multiple software applications and must be able to work well in groups and have a broad knowledge of products for all divisions.

What You Will Do

The Account Manager I will maintain existing relationships with distributors, answer multi-line phones, assist customers with orders, and work with the sales team to ensure the highest quality of support is being provided. The role requires the ability to set goals, prioritize projects, and follow through to completion, while maintaining a budget and following set timetables.

Why It Might Be a Fit

The successful candidate will have previous customer service experience, strong computer and basic math skills, and excellent communication and interpersonal skills. The Account Manager I must be a motivated self-starter who works well in groups and has a broad knowledge of products for all divisions.

Requirements

• Previous customer service / inside sales experience
• Strong computer and basic math skills
• Ability to gather, analyze, and report sales data and trends
• Ability to multi-task in a fast-paced environment
• Exemplary communication and interpersonal skills
• Demonstrated positive influences, including a willingness to proactively accept change and offer suggestions
• Ability to project a professional image
• Strong organizational, prioritizing, and analytical skills
• Ability to make independent decisions when circumstances warrant
• Working knowledge of computer and software applications used in job functions
• Self-starter who works independently as well in a group environment
• Basic product knowledge across all divisions