Role OverviewThe Account Manager serves as the dedicated post-sale project manager and long-term relationship owner for clients with ICHRA solutions. This role ensures smooth onboarding, technical integrations, and ongoing program success. Acting as the primary liaison between employers, carriers, enrollment partners, and technology vendors, the Account Manager is responsible for operational excellence, compliance, and client satisfaction.
What You Will Do
Serve as the account manager for assigned ICHRA clients, from onboarding through renewal. Deliver a timely onboarding experience, coordinate with employers and vendors, manage premium reimbursements, and ensure compliance with ACA and ICHRA regulations.
Why It Might Be a Fit
The ideal candidate will have strong project management and implementation skills, working knowledge of ICHRA programs and ACA compliance, and excellent relationship-building and client service skills.
Requirements
- 3–5 years of experience in employee benefits account management, implementation, benefits administration, or a related field
- Active Life & Health license in good standing
- Bachelor’s degree preferred; high school diploma or equivalent required
Benefits
- participation in family medical and dental insurance programs
- 401K plan
- PTO
- licensing
- continuing education reimbursement
]]>