Account Manager II/Customer Success Account Manager

Digi International Companies
Any Location, MN
Category Customer Service
Job Description
The Account Manager II/Customer Success Account Manager will drive high renewal rates, reduce churn, and maintain accurate, actionable data that improves forecasting reliability and decision-making.

Requirements

  • 2–5 years of experience in customer success, business development, inside sales, sales support, or account management.
  • Strong communication skills with a customer-first mindset.
  • Ability to manage multiple tasks, deadlines, and stakeholders with precision.
  • Proficiency with CRM systems (NetSuite experience strongly preferred).
  • A proactive, curious mindset with a drive to improve processes and elevate customer experience.
  • Comfort working cross-functionally with Sales, Marketing, Operations, and Customer Support teams.

Benefits

]]>