Account Manager

Requirements

• Drive sales growth with assigned accounts through new product/service development and program expansion.
• Prospect, qualify, and open new customer relationships within assigned territory.
• Develop and execute a Strategic Territory Sales Plan in coordination with the Director of Sales.
• Create and deliver professional presentations, samples, and sales materials.
• Submit complete project information to internal teams via company project entry systems.
• Collaborate with Customer Service and Manufacturing to resolve customer issues promptly and satisfactorily.
• Maintain accurate, timely territory data in the Sales CRM.
• Prepare customer quotations based on estimates and manage quoting/bid/RFP processes, ensuring accuracy and alignment with company commitments.
• Adapt standard products to meet customer requirements and help standardize specifications where possible.
• Prepare sales forecasts, reports, travel itineraries, and expense reports as required.
• Attend sales meetings, training, trade shows, and industry events as directed.
• Keep current on RTC’s product and service portfolio and regularly introduce relevant offerings to customers.
• Balance customer advocacy with RTC’s business objectives; act as primary conduit between clients and internal teams.
• Participate in A/R collection when appropriate.
• Maintain industry knowledge by reading trade publications and conducting regular retail store visits.
• Support corporate initiatives as needed.

Benefits

• Hybrid schedule: at least two in-office days per week after onboarding
• Medical coverage through Blue Cross Blue Shield
• Dental insurance
• Flexible Spending Accounts
• Commuter transit benefit
• 401(k) plan with 6% contribution and 3% company match
• Company-paid life insurance
• Company-paid short-term disability insurance
• 16 days of PTO each year
• 9 paid holidays
• Tuition assistance program