Role OverviewWe're a close-knit family of mission-driven logistics pros, powered by our unwavering focus on cutting edge technology. We provide fast quoting, straight-forward prices and a network of trusted carriers across the company. As we continue to grow, we're looking for an Account Manager who is passionate about building strong customer relationships and ensuring a seamless shipping experience.
What You Will Do
Understand and document the client’s success criteria and use to build clear standard operating procedures (SOP). Respond to client escalations to solve client issues quickly and ensure smooth operations at origin and destination. Collaborate with your supply chain operations partners and external stakeholders to ensure the success of the shipment lifecycle.
Why It Might Be a Fit
1+ years of previous experience working at a 3PL brokerage, 1+ years of over-the-road trucking experience, 1+ years of sales and/or account management experience, excellent communication and interpersonal skills, and a Bachelor’s degree.
Requirements
- 1+ years of previous experience working at a 3PL brokerage
- 1+ years of over-the-road trucking experience
- 1+ years of sales and/or account management experience
- Excellent communication and interpersonal skills
- Bachelor’s degree
Benefits
- Base salary plus uncapped commission
- Health insurance
- Dental insurance
- Vision insurance
- Optional voluntary insurance products (disability, accident, critical illness, hospital indemnity, additional life insurance)
- 401k + Company Match
- 20 Accrued Days Paid Time off First Year
- Sick Days
- 6 Paid Holidays
- Maternity + Parental Leave
- Supplemental Insurance
- Life Insurance
- Monday to Friday 8-5 PM Schedule
- Smart casual attire
- Career Growth Opportunities
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