Role OverviewThe Account Manager is responsible for leading all day-to-day security and crowd management operations at assigned venues while delivering an exceptional guest experience. This position serves as the primary operational liaison between Andy Frain Services, venue leadership, event promoters, and clients, ensuring every event is staffed, prepared, and executed at the highest level.
What You Will Do
The Account Manager will lead the planning and execution of security and crowd management operations for concerts, sporting events, festivals, graduations, and special events. They will serve as the primary on-site contact for venue management, event promoters, public safety agencies, and client representatives before, during, and after events.
Why It Might Be a Fit
The Account Manager will have opportunities for career advancement within one of the nation's leading sports and entertainment security providers and will be able to work some of the region's premier sporting events, concerts, festivals, and live entertainment venues.
Requirements
- High School Diploma required, Associate degree preferred or equivalent experience
- Two years of progressively responsible security experience including supervision (or equivalent experience) required; five years preferred
- One year of supervisory experience at an S&E account
- Demonstrated knowledge of security operations, workplace health and safety issues
- Evidence of ability to work autonomously using sound judgment reflecting strong customer service orientation
- Ability to obtain FEMA Certification in 100b, 200b, 700a, 800b, 901, and also IAVM Training Crowd Manager
Benefits
- Performance-based commission opportunities
- Paid Time Off (PTO)
- Medical, Dental, and Vision insurance
- 401(k) retirement savings plan
- Professional development and ongoing leadership training
- Opportunities for career advancement within one of the nation's leading sports and entertainment security providers
]]>