Role OverviewManage strategic customer accounts, act as a liaison between key customers, production, and planning to manage orders, schedules, and delivery changes. Proficient with spreadsheets, attention to detail, and strong communication skills are required.
What You Will Do
Update and track spreadsheets for customers and the sales department, verify order accuracy, and provide production status. Communicate with customers through various channels and respond quickly to inquiries.
Why It Might Be a Fit
We are looking for highly motivated individuals with strong work ethic and the ability to work in a fast-paced environment. Must be a professional with strong analytical skills, problem-solving, and conflict resolution abilities.
Requirements
- Bachelor’s Degree or 3-5 years of equivalent experience
- Experience with MRP, ERP, and customer service requirements
- Analytical skills, Problem solving, conflict resolution
- Computer skills, manufacturing software, MS Office
- Verbal and Written Communication
- Attention to Detail
- Sense of urgency
Benefits
- Comprehensive Health, Dental, and Vision Care Coverage
- Paid Holidays
- Company Paid Life and AD&D Insurance
- Company Paid Short-Term Disability
- 401(k) Matching Retirement Plan
- Employer Funded Health Reimbursement Account
- Flexible Spending Account
- Generous Paid Time Off
- Dependent Care Spending Account
- Employee Assistance Program
- Educational Assistance Program
- Employee Referral Bonus
- Safety Shoe Allowance
- Prescription Safety Glasses Program
- Shift Differentials for 2nd and 3rd Shifts
- Bereavement Leave
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