Account Manager

Cadent
New York, NY
Category Customer Service
Remote
Job Description
Role Overview

We are seeking a qualified Account Manager to join the self-service team! This is a pivotal role in driving the growth and adoption of our proprietary Cadent platform. As an Account Manager, you will be the trusted advisor for our clients, guiding them from their initial evaluation of the platform to a long-term, successful partnership.

What You Will Do

Client Relationship Management, Strategic Consultation, Growth and Upselling, Cross-Functional Collaboration, Operational Excellence, Mentorship, and Industry Expertise.

Why It Might Be a Fit

Results-driven professional with a keen eye for identifying and pursuing new opportunities, independent, confident, and enthusiastic self-starter who thrives in a fast-paced environment, strong customer service orientation, and a passion for building lasting client relationships.

Requirements

  • Bachelor’s degree – relevant degrees in advertising, marketing or communications a plus
  • 1-2 years in digital programmatic; digital adtech account management, media planning or buying, or client services
  • Results-driven professional with a keen eye for identifying and pursuing new opportunities
  • Independent, confident, and enthusiastic self-starter who thrives in a fast-paced environment
  • Strong customer service orientation and a passion for building lasting client relationships

Benefits

  • Inclusive health, dental, and vision plans built to support diverse lifestyles
  • Enhanced support for reproductive health, family planning, and new parents
  • Employer contribution to HSA
  • Voluntary Benefits: Pet Insurance, LegalEase Legal Assistance, Critical Illness, Hospital Indemnity, and Accident coverages
  • Generous and inclusive paid parental leave
  • Mental health support and Employee Assistance Program (EAP)
  • Free access to the Calm App
  • Monthly Wellness reimbursement
  • Special discounts through LifeMart and Plum Benefits
  • Flexible Time Off (FTO) policy and company breaks
  • 11 observed Federal holidays
  • Summer Fridays between Memorial Day and Labor Day
  • 401(k) participation with discretionary employer match
  • Life, Short-term, and Long-term Disability coverage
  • Cell phone and WiFi stipend
  • Pre-tax commuter benefits
  • Access to certified financial coaches and planning tools
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