Role OverviewThe Account Manager will own the relationship with clients, build long-lasting relationships, and drive client retention efforts through effective relationship management and service excellence.
What You Will Do
Responsibilities include serving as the lead point of contact, building and maintaining strong client relationships, negotiating contracts, and ensuring timely and successful delivery of solutions.
Why It Might Be a Fit
The ideal candidate will be comfortable traveling to client sites, have a flair for client communication, and understand consumer behavior.
Requirements
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office Suite
- Experienced in maintaining relationships nationally over a large number of clients
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Communication, Sales or relevant field
Benefits
- Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options
- Competitive 401(k) participation with up to 4% contribution match
- Certification reimbursement to support your continued development
- Meaningful opportunities for advancement within a growing organization
- A culture built on drive, accountability, collaboration, and excellence
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