Account Manager

Endries
Any Location, IN
Category Administration
Job Description
Endries International, Inc. is seeking an Account Manager to provide world-class customer service, review reports, and identify opportunities for revenue growth. The ideal candidate will have customer service experience, strong analytic and organizational abilities, and excellent interpersonal and communication skills.

Requirements

  • Provide world class customer service
  • Review appropriate reports and records to ensure bin management system is properly maintained
  • Identify, source and quote parts and process related customer orders
  • Review and maintain customer pricing
  • Build a strong working relationship with all customer contacts
  • Maintain at all times a positive mental attitude to customers and fellow associates
  • Audit inventory levels inside customer facilities
  • Occasionally replenish inventory in customer’s facility
  • Document key events and notes in Endries' CRM system
  • Provide technical part information to customer utilizing internal company engineering and quality support resources
  • Deliver parts as needed
  • Identify and actively pursue opportunities for continued revenue growth with existing customers
  • Service the customer’s VMI (Vendor Managed Inventory) program
  • Maintain VMI bin schematics
  • Improve customer relations by being pro-active and consistently involved in meeting the customer’s requirements
  • Grow the business portfolio on product mix with the customer

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Generous paid time off
  • Competitive pay
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