Account Manager

Stratacor
Minneapolis, MN
Category Finance
Job Description
The Account Manager is responsible for the successful retention of a book of business ranging from $8 M to over $100 M. Effectiveness in broker/consultant/group relationships, renewal strategy, and problem resolution directly impacts Delta Dental of Minnesota’s retention levels and bottom line. Renewal of existing client’s contracts is critical to Delta Dental’s success.

Requirements

  • Develop and build relationships with assigned accounts and brokers/consultants.
  • Develop, implement and monitor appropriate renewal strategies, sales objectives and action plans and lead contract/pricing negotiation.
  • Acquire and maintain product, contract, network and underwriting strategy expertise in order to serve as primary resource to both internal and external customers, in order to recommend and facilitate plan design.
  • Manage all sales and renewal activity, financial reporting and follow-up in our CRM system (Salesforce) for assigned block of business.
  • Serve as liaison manager between customer, brokers, consultants and internal departments within Delta Dental and third party vendors, as needed, to resolve issues to meet customer needs.
  • Delegate tasks to Account Coordinator. Assist in their training and work direction.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability coverage
  • Flexible spending plans
  • 401(k) plan
  • Paid Time Off (PTO)
  • Holidays
  • Days of remembrance
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