Account Manager

Vicinity Energy
Boston, MA
Job Description
Vicinity Energy is seeking an Account Manager to independently manage customer requests and business requirements, develop, and maintain long-term relationships with each assigned customer. The Account Manager will be responsible for customer satisfaction for all business transactions with the goal to retain and grow the account sales.

Requirements

  • Retain and grow relationships and business opportunities with assigned customer accounts
  • Develop and maintain a quality relationship with customers at the operations & executive level
  • Promote new programs, products and services to meet annual business plans and growth objectives
  • Lead negotiations with clients, including preparation of contracts and possible structuring of financing solutions
  • Maintain an active and accurate customer contact database for all assigned customers for reporting of customer activities, marketing conditions and promotional materials
  • Manage a quality customer relationship to address and resolve any billing disputes or collections issues
  • Develop annually and update quarterly a business plan to meet and track business plan objective

Benefits

  • 15% bonus target
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