Account Manager

Fiserv
Any Location, NJ
Job Description
Fiserv is seeking an Account Manager to lead service management processes, drive high client satisfaction, and ensure seamless operations. The role involves collaborating with various teams, monitoring performance, and providing guidance to junior team members.

Requirements

  • 4+ years of experience in IT service management
  • 2+ years of experience in the ITIL framework
  • 2+ years of experience in incident and problem management
  • 2+ years of experience in service delivery
  • 4+ years of equivalent combination of educational background, related experience, and/or military experience

Benefits

  • 401k Matching
  • Generous Paid Time Off
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