OVERVIEW

Alera Group is looking for an Employee Benefits Account Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!
Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
RESPONSIBILITIES
- Deliver exceptional client service by managing daily requests, renewals, proposals, claims support, and preparation for client and open‑enrollment meetings while ensuring accuracy, professionalism, and timely follow‑through
- Support strong carrier and market relationships through negotiation, underwriting engagement, product expertise, and identifying cross‑selling opportunities, while mastering internal systems like Benefit Point and Employee Navigator
- Contribute to team and organizational success by training junior staff, collaborating effectively, staying current on industry practices, and modeling a positive, accountable, and solutions‑oriented culture
QUALIFICATIONS
- 2+ years of professional or customer service experience, strong verbal/written communication, and proficiency with Microsoft Office; able to read and interpret insurance quotes with high attention to detail
- Life, Health & Accident License (or willingness to obtain within 3 months) and demonstrated ability to collaborate effectively across diverse teams
- Self‑motivated, organized, and capable of managing tasks independently while supporting both clients and internal partners
ADDITIONAL INFORMATION
This job requires presence in the office on a hybrid schedule as agreed with the manager.
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
Salary range is $50K to 60K per year.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
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Location Type
Hybrid