Role OverviewCareCollab is a mission-driven care management agency seeking an Account Manager to develop, strengthen, and maintain relationships with organizations that can refer eligible individuals to CareCollab's programs. The ideal candidate is a strong communicator and relationship builder who is comfortable working independently, managing multiple relationships, and representing an organization professionally throughout the NYC community.
What You Will Do
The Account Manager will develop and maintain strong, productive relationships with healthcare providers, hospitals, behavioral health organizations, social service agencies, housing organizations, community-based organizations, and other potential referral sources. They will also conduct regular in-person visits, meetings, presentations, and outreach activities throughout NYC, and identify opportunities to deepen existing relationships and expand CareCollab's presence within partner organizations.
Why It Might Be a Fit
The ideal candidate is a strong communicator and relationship builder who is comfortable working independently, managing multiple relationships, and representing an organization professionally throughout the NYC community. They should have 3+ years of experience in account management, business development, community outreach, healthcare partnerships, social services, or a related field.
Requirements
- 3+ years of experience in account management, business development, community outreach, healthcare partnerships, social services, or a related field
- Experience developing and maintaining professional relationships with external organizations
- Experience working in healthcare, behavioral health, social services, Medicaid, care management, housing, or a related environment strongly preferred
- Strong understanding of the NYC healthcare and/or social-service landscape preferred
- Excellent verbal and written communication skills
- Strong interpersonal skills and ability to build trust with individuals at all levels of an organization
- Comfortable conducting presentations, meetings, and outreach independently
- Highly organized with strong follow-through and attention to detail
- Ability to manage multiple relationships and priorities simultaneously
- Comfortable working in the field and traveling throughout NYC
- Proficiency with CRM systems, Microsoft Office/Google Workspace, and other business technology
Benefits
- Competitive salary
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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