Role OverviewAs Account Manager, you'll own the direction and results of every client TikTok Shop in your portfolio, setting the overall account strategy and steering every lever toward it. You'll be the client's go-to person for everything TikTok Shop, building deep relationships with them. You'll work alongside Chief Media's media and client strategy teams on shared brands.
What You Will Do
Set the course by owning the overall account strategy, setting GMV and performance goals, analyzing performance, and proactively spotting growth opportunities. You'll direct the crew by managing affiliates, merchandising, campaigns, and ads, and own the relationship by serving as the client's primary point of contact.
Why It Might Be a Fit
You'll run a portfolio of 8-10 high-value clients, each with a clear strategy and a plan to hit it. You'll spot churn risk early and fix it before it becomes a conversation, and you'll train future growth hires and step into a leadership role.
Requirements
- 2+ years of hands-on TikTok Shop experience
- An obsession with TikTok, creators, and consumer behavior on the platform
- Exceptional communication and relationship-building skills with senior client stakeholders
- A strong analytics mindset: you turn data into decisions and growth strategies
- Excellent project management; you can keep many workstreams across many clients moving at once
- Comfort leading people and holding a team to a high standard
- A bias toward action, resourcefulness under pressure, and a refusal to settle for 'good enough'
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Unlimited PTO
- Hybrid work schedule
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