Account Resolution Specialist I

Tinker Federal Credit Union
Oklahoma City, OK
Category Banking
Job Description
At TFCU, we welcome people of all backgrounds and offer a professional workplace where all employees have the opportunity to feel seen, respected, valued and heard. As a Collector I, you will be responsible for the collections of outstanding account receivable dollars from the existing member base, resolving member billing issues and/or reducing delinquency.

Requirements

  • Two years of experience related to work of this position
  • Financial institution, call center, customer service/collections experience is preferred
  • Ability to maintain and apply proficient knowledge regarding Fair Credit Reporting Act (FCRA), laws, regulations, and procedures of the collection process at the incumbent's level
  • Ability to maintain and apply proficient knowledge of Chapters 7, 11, 12, and 13 of the U.S. Bankruptcy Code at the incumbent's level
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