Role OverviewThe Account Services Specialist is responsible for managing, prioritizing, and releasing medical records and imaging records via mail or courier service. This role also involves managing and distributing incoming record requests received through online submission, email, and fax.
What You Will Do
Manage mailouts, ensure recipient information is accurate, release medical records, coordinate with courier services, and provide accurate and timely status updates to requesters.
Why It Might Be a Fit
The ideal candidate will have strong organizational, time management, and communication skills, as well as the ability to work effectively with employees at all levels of an organization, and maintain confidentiality and discretion.
Requirements
- High School Diploma or equivalent
- Previous experience in customer service and conflict resolution
- Strong organizational, time management, and communication skills
- Self-motivation, drive, and initiative
- Excellent customer service skills
- Confidentiality and discretion
- Ability to work effectively with employees at all levels of an organization
- HIPAA compliance
Benefits
- Comprehensive benefits offering
- Medical, dental, vision, life insurance, and 401(k) plan
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