Account Specialist

EssilorLuxottica Group
Mason, OH
Category Insurance
Job Description
EyeMed Vision Care is seeking an Account Specialist to manage the relationship with assigned clients, ensuring satisfaction, retention, and providing exceptional customer service. This role focuses on vision benefit portfolios, resolving issues, and managing renewal processes within a mid-market segment. The position is key to eyeMed's mission of providing innovative vision benefits focused on a vision crisis eradication.

Requirements

  • Ensures client satisfaction and retention of assigned client base
  • Serves as a subject matter expert for vision products in insurance industry
  • Provides on-time/accurate renewal proposals
  • Responds to inquiries and issues with sense of urgency
  • Maintains / obtains proper licensing as required
  • Collaborates with clients to provide optimal vision benefit products
  • Finalizes and implements negotiated plan designs and renewals

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
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