Role OverviewPremier Global Links, LLC is seeking a customer-focused customer success manager for a growing software company specializing in AI-powered accounting and financial close management solutions.
What You Will Do
Lead customer onboarding, product training, technical setup, and implementation. Conduct customer check-ins, working sessions, training calls, and quarterly business reviews (QBRs).
Why It Might Be a Fit
Ideal for someone who combines strong customer relationship skills with practical accounting, bookkeeping, or SaaS experience.
Requirements
- 2–4 years of experience in a customer-facing role
- Strong communication, relationship management, and problem-solving skills
- Experience managing customer onboarding, training, implementation, or account relationships
- Ability to manage multiple customer accounts and prioritize competing needs
- Interest in accounting technology, SaaS products, and AI-powered solutions
Benefits
- Base salary: $80,000–$110,000
- Approximately $10,000 in variable compensation
- Competitive equity package
]]>