Role OverviewWe are seeking an experienced and detail-oriented Accounts Receivable & Collections Specialist with a strong background in customer collections and past-due account management.
What You Will Do
Manage and follow up on past-due customer accounts, make outbound collection calls, review A/R aging reports, and process customer payments.
Why It Might Be a Fit
The ideal candidate is professional, persistent, organized, and comfortable having difficult conversations regarding past-due accounts while maintaining positive customer relationships.
Requirements
- Previous Accounts Receivable and collections experience required
- Strong experience collecting on past-due accounts
- Comfortable making frequent outbound collection calls
- Professional and confident telephone and email communication
- Ability to be firm and persistent while maintaining professionalism
- Strong attention to detail and organizational skills
- Experience researching account discrepancies and resolving payment issues
- Strong data-entry and computer skills
- Ability to manage a high volume of customer accounts and competing priorities
- Experience with accounting or A/R software preferred
- Ability to maintain confidential financial and customer information
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