Role OverviewWe are looking for an Accounts Receivable Specialist to work out of our Indianapolis office. This is a fully on-site M-F role. The ideal candidate will be responsible for contacting customers via phone, email, customer portal, and other methods. This role must be able to use critical thinking to help customers work through their questions regarding billing and service.
What You Will Do
Making phone calls, sending emails, and communicating with customers on open invoices due to CertaSite. Researching customer questions to help resolve issues and secure payment of invoices.
Why It Might Be a Fit
This role is fast-paced and demanding with high visibility within the company. The ideal candidate will have 2 or more years of relevant Accounts Receivable/Collections experience in a fast-paced work environment.
Requirements
- 2 or more years relevant Accounts Receivable/Collections experience in a fast-paced work environment
- Excellent communication skills to follow through and follow up on open items
- Strong attention to detail and accuracy
- Well-organized
- Ability to work under pressure to meet deadlines
- Good math/numerical ability to analyze customer billings
- Proficient in Word and Outlook
- Strong Excel Skills (Pivot tables and V-lookups knowledge a plus)
- Sage Intacct experience not required, but a plus
Benefits
- Pay range $20-$24 an hour based on experience
- Education & Certification reimbursement program
- Referral bonuses starting at $1,000 per referral
- Comprehensive medical plan options, including dental and vision
- 401K plan with company match
- Generous paid time off, paid holidays, and paid parental leave
- Management opportunities
- Company giveaways
- Opportunities for community service and charity involvement
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