Role OverviewThe Accounts Receivable Specialist is responsible for maintaining and reviewing customer aging, providing information to get past due invoices paid, and answering customer inquiries on their accounts. They will also maintain resale certificates, work closely with other AR team members, and cross train on other team tasks. This position requires in-office work Monday-Thursday and an option to work from home on Friday.
What You Will Do
Manage a portfolio of customer accounts, apply customer payments, reconcile discrepancies, and resolve account issues. Lead efforts to collect, validate, and maintain customer resale and tax exemption certificates. Utilize NetSuite, Excel, and other tools to manage account activity and reporting.
Why It Might Be a Fit
The ideal candidate is a problem solver who can communicate effectively with a variety of personalities and work styles. They should be able to build positive relationships with customers while maintaining professionalism and accountability. The candidate should also be able to stay organized, manage competing priorities, and consistently meet deadlines.
Requirements
- Associate's or Bachelor's degree in Finance, Accounting, or a related field
- Experience reviewing customer statements, identifying issues, prioritizing customer concerns, and reconciling discrepancies
- Experience using Excel to analyze, organize, and manage data
- The ability to communicate effectively and professionally via phone and email
Benefits
- Paid holidays
- Vacation time
- Sick leave
- Health insurance
- Retirement plan
- Learning budget
- Parental leave
- Wellness programs
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