ACI Inc

Jamaica, NY

Category Customer Service

Job Description

Ace Concepts is seeking an Entry Level Sales Success Representative for Verizon, focusing on driving customer satisfaction and retention. The role blends sales training with account management, providing hands-on experience and enabling pros to grow. Responsibilities include onboarding new customers, resolving issues, collecting feedback, and contributing to new service outreach.

Requirements

Participate in a comprehensive sales training program
Engage new and existing Verizon residential customers
Resolve customer inquiries and issues
Collect and assess customer feedback
Adhere to company policies and Verizon standards

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