Administrative Aide I

Requirements

• Greet clients and visitors in a respectful, pleasant manner.
• Answer phones, directing calls as needed, while maintaining client confidentiality.
• Develop, coordinate, and maintain programs, files and records.
• Utilize cloud-based software that supports the work of the Program and staff.
• Create and/or prepare spreadsheets, forms, reports, documents, presentations, and statistics as required.
• Maintain accurate client files. Ensure data entry into agency database is timely, accurate and UR compliant. Conduct weekly file reviews.
• Monitor program compliance, service and/or agency schedules referring problems to supervisor or other departments.
• Work in conjunction with supervisor and Program Director to plan tasks to meet scheduled deadlines.
• Monitor and maintain office supply inventory at the direction of supervisor.
• Perform other related duties as required, including relieving other administrative positions.
• Engage with employers and community contacts, ensuring JCFS is professionally represented.
• Responsible for following agency safety guidelines and procedures as related to front desk operations.
• Observe in every respect the confidential nature of the Agency's services or operations.
• Maintain client waiting room to ensure it is clean and orderly
• Cover evening shifts when it is their turn in the coverage rotation.
• Able to prioritize, work independently and take initiative to improve administrative processes.

Benefits

• Paid time off varies by position
• Medical, dental, and vision insurance
• 401(k) with base contribution and match
• Additional health and wellness benefits
• Financial benefits
• Professional training
• Tuition reimbursement
• 6 weeks paid parental leave