Role OverviewUnder the supervision of the Office Manager, the Administrative Assistant performs duties as assigned that include receptionist, secretarial and operational duties for the practice, while serving as the liaison between the patient, other staff and the physician.
What You Will Do
Examples of duties Include but are not limited to; Answering incoming calls Both Direct and Voicemails, Checking patients out and scheduling appointments, Registering patients for appointments
Why It Might Be a Fit
Ability to work with multi-line phone and computer systems accurately and efficiently, Effective customer service and relationship building skills with patients, visitors and staff; ability to respect dignity of all patients and follow HIPAA rules without breaches in confidentiality
Requirements
- High school education or equivalent required
- One year general office support experience required
- Medical office experience preferred
- Basic understanding of general office routines and procedures with the ability to file accurately
- Basic knowledge of Microsoft Office Word and Excel; proficient with computers to include keyboarding, basic navigation and use of email (Outlook)
- Ability to work with multi-line phone and computer systems accurately and efficiently
- Effective customer service and relationship building skills with patients, visitors and staff; ability to respect dignity of all patients and follow HIPAA rules without breaches in confidentiality
- Ability to transcribe documents
- Proficient listening, verbal and written communication skills
Benefits
- Generous paid time off to promote work life balance
- Free onsite parking
- Shift and weekend differentials
- Tuition reimbursement
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