Role OverviewUniversal Pro Care Inc. is seeking a professional, organized, and customer-focused Administrative Assistant / Receptionist to serve as the first point of contact for visitors, clients, employees, and community partners. This position plays a critical role in supporting daily office operations while helping ensure exceptional service delivery for individuals receiving residential and community-based support services.
What You Will Do
Greet and welcome visitors, clients, vendors, and staff in a professional and friendly manner. Answer, screen, and direct incoming phone calls. Respond to inquiries and provide accurate information regarding agency services. Maintain a professional reception area and office environment.
Why It Might Be a Fit
If you enjoy working in a fast-paced environment, possess strong administrative skills, and are passionate about helping others, we encourage you to apply.
Requirements
- High School Diploma or GED required
- Associate degree in Business Administration, Office Management, or related field preferred
- One or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers, desktop phones, and scheduling software
- Excellent multi-tasking skills
- Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Ability to multitask and manage competing priorities
- Professional appearance and demeanor
- Valid driver's license preferred
- Ability to pass required background screenings
- Reliable transportation
- Ability to work independently and as part of a team
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
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