Administrative Assistant (Austin)

Texas Workforce Commission
Austin, TX
Category Administration
Job Description
Role Overview

The Administrative Assistant I performs as a receptionist and will courteously assist with communicating information to parties involved in unemployment hearings. Performs entry-level administrative support work for the State Office Appeals Department of the Texas Workforce Commission.

What You Will Do

Answer toll free telephone line, receive calls, return calls to relay pertinent information to participants about the status of hearings, respond to general inquiries on Appeals definitions, policies and procedures.

Why It Might Be a Fit

You have strong communication skills and attention to detail with the ability to handle multiple priorities while meeting strict deadlines.

Requirements

  • Six months of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices
  • Relevant academic credits may be applied toward experience qualifications for this position

Benefits

  • Defined Retirement Benefit Plan
  • Optional 401(k) and 457 accounts
  • Medical Insurance
  • Paid time off, including time for vacation, sick and family care leave
  • Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits
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