Administrative Assistant (Austin)

Texas Workforce Commission
Austin, TX
Job Description
The Texas Workforce Commission's (TWC) UI Admin & Ops Support department is looking to hire an Administrative Assistant II position. This position is located at 1411 Brazos St., Austin, Texas.

Requirements

  • Provide quality and efficient customer service
  • Receive and sort faxes and incoming/returned mail
  • Record, screen, and process Employer Responses, and creates cases if needed
  • Review, process, and route all UI documents, forms, or correspondence to appropriate parties
  • Use FileNet to quality check all documents as needed
  • May prepare and provide claimants and employers copies of requested documents or correspondence
  • Process specific tasks such as work search log verifications and keying payment requests
  • Adhere to strict deadlines
  • Perform related work as assigned

Benefits

  • A Family Friendly Certified Workplace
  • Competitive salary
  • Defined Retirement Benefit Plan
  • Optional 401(k) and 457 accounts
  • Medical Insurance
  • Paid time off, including time for vacation, sick and family care leave
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