Administrative Assistant II - Ophthalmology Call Center, Westwood

Ucla health
Los Angeles, CA
Category Customer Service
Job Description
Join our Westwood Ophthalmology Call Center team as an Administrative Assistant II, where you will play a vital role in ensuring a seamless patient experience. Responsibilities include pre-registering patients, collecting demographic and insurance information, scheduling appointments, and communicating with faculty and office staff.

Requirements

  • Computer skills sufficient to communicate by email
  • Verbal and written skills in English sufficient to communicate effectively
  • Excellent interpersonal skills to interact with individuals of varied backgrounds effectively
  • Ability to prioritize tasks in a systematic manner to maximize efficiency
  • Ability to demonstrate professionalism while dealing with stressors of a multi-line telephone system
  • Ability to work with frequent interruptions and to complete assignments in a timely manner

Benefits

  • Employment with a reputable organization
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