Administrative Assistant

Volunteers of America Los Angeles
Los Angeles, CA
Category Customer Service
Job Description
Role Overview

The Administrative Assistant provides general office support and acts as the office receptionist and telephone screener. The role requires establishing and maintaining cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and the general public.

What You Will Do

General office duties include filing, assisting other office staff, preparing client and worker folders, coordinating staff training and administrative events, and participating in organizational functions and events. The receptionist duties include answering telephone, e-mails, and replies to questions accordingly, maintaining informational and/or operational documents, and establishing and maintaining cooperative and harmonious working relationships.

Why It Might Be a Fit

The ideal candidate will have 2 years of office and/or clerical experience, a high school diploma or GED, and the ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients.

Requirements

  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
  • Current TB screening and Immunization Records
  • Current BLS Certification
  • Valid Real ID
  • Completion of all required trainings
  • 2 years of office and/or clerical experience
  • High School Diploma or GED

Benefits

  • Competitive medical, dental, vision and retirement benefits
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