Administrative Assistant

MHA
Chicopee, MA
Category Administration
Job Description
Role Overview

The Administrative Specialist provides vital support to the Division of Supportive Housing, ensuring the smooth, efficient operation of program services. This role focuses on administrative coordination, compliance tracking, and data management to assist leadership and staff in delivering high-quality care.

What You Will Do

Maintain up-to-date employee compliance documentation and records, develop and update forms, maintain participant medical records, schedule and coordinate meetings, and perform accurate and timely data entry into EHR systems and other databases.

Why It Might Be a Fit

The ideal candidate is organized, tech-savvy, and team-oriented, with a strong background in administrative processes, human services, and electronic recordkeeping. Ability to learn and adhere to confidentiality and data protection protocols.

Requirements

  • Proven administrative experience, preferably in human services or case management environments.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, OneNote).
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Familiarity with or willingness to learn software systems such as ADP, EHANA, RELIAS.
  • Excellent communication skills and the ability to work collaboratively with diverse teams.
  • Ability to learn and adhere to confidentiality and data protection protocols.
  • Commitment to MHA’s core values of Respect, Integrity, and Compassion.
  • Ability to represent the division professionally in public and inter-agency settings.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
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