Role OverviewProvides direct customer service and supports sales and delivery staff through timely and accurate order processing. Responsible for monitoring orders, verifying accuracy, and communicating pricing errors. Supports sales staff, customers, and operations staff with item look-ups, price adjustments, and inventory queries.
What You Will Do
Monitor orders, verify accuracy, and communicate pricing errors. Review orders, void, and re-enter as necessary. Support sales staff, customers, and operations staff with various tasks. Ensure orders are processed through the system for transport planning on schedule.
Why It Might Be a Fit
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Requirements
- High School diploma or equivalent
- six months to one year of related experience and/or training with customer service and cash handling
- ability to accept responsibility and account for actions
- ability to take care of customers' needs while following company procedures
- ability to be organized and follow a systematic method of performing a task
- ability to find solutions for or deal proactively with work-related problems
- ability to utilize available time to organize and complete work within given deadlines
Benefits
- Competitive wages
- medical and dental benefits
- 401k plan
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